MathDaisy Getting Help

There are several ways to get help with MathDaisy and other software that is used to generate DAISY books.

MathDaisy's application help:

If you need help understanding how MathDaisy works with the DAISY Consortium's Pipeline or with the Save As DAISY add-in for Microsoft Word, consult the application help from your Start menu > All Programs > MathDaisy > MathDaisy 1.0 Help.

For help with the Save As DAISY Add-in for Microsoft Word:

To find information about how best to use the Save As DAISY add-in or for troubleshooting problems, consult the documentation that came with the installation package for the Save As DAISY add-in for Microsoft Word. To download the Save As DAISY add-in please visit http://www.daisy.org/projects/save-as-daisy-microsoft/.

For help with the DAISY Consortium's Pipeline:

For help using or troubleshooting the DAISY Pipeline software visit their website at http://www.daisy.org/projects/pipeline/.

Look at our FAQs:

MathDaisy FAQs (Frequently Asked Questions) provide quick answers to some commonly asked questions.

Look at our TechNotes:

Technical Notices provide some in-depth explanation for common problems with MathDaisy.

Contact Technical Support:

You can contact our Technical Support professionals by telephone at 562-432-2920 Monday - Friday (closed during most major holidays), 8 AM - 5 PM Pacific Standard Time. Or if you prefer you can email us with your questions. Email is the best way to avoid trouble with time zone differences or waiting on hold when our Technical Support staff are busy helping someone. Please include your MathDaisy product key in your email or specify if you are evaluating the product.