Getting Help

There are several ways to get help using Design Science MathType:

MathType's Online Help

If you need help understanding how a specific dialog works, just click the Help button in that dialog to open MathType’s online help. If you need help understanding how a menu command works, open the online help by choosing Table of Contents from the Help menu. Then click on the Index tab and find the menu name. Go to the page that describes the menu and find the section on that command. Alternatively, you can click on the Search tab to search for the command.

Read the Tips & Tricks

Visit MathType Tips & Tricks to read short tips on how to be more productive with MathType. When we release a new tip, we'll announce it in our blog. To make sure you have the latest tips, you can subscribe to the blog by email or via RSS .

Look at our TechNotes

Click here to find solutions to many of the most common problems people experience.

MathType Works With...

MathType works with a more than 500 applications and web sites. Get specific help with hundreds of applications and web sites that work with MathType.

Contact our Technical Support Department

If you can’t find the answer to your question in your program help files, or your problem is not addressed in our technical support notices, email our technical support staff. Email is the best way to avoid trouble with time zone differences or waiting on hold when our technical support staff are busy helping someone. Please include your MathType product key in your email or specify if you are evaluating the product.

We require that you register MathType and provide us with your product key via email or phone in order to receive technical support. For help finding your product key, click here. If you are a MathType user and prefer telephone support, you can call us at +1 (562) 432-2920, between 8am and 5pm, Pacific time (GMT-8), Monday through Friday. Please have your MathType product key ready and be sitting in front of your computer when you call. As of this writing, we provide free technical support for MathType for registered users. In order for us to provide this service and to keep it free, please try to explore your other options for finding answers to your problem before calling us.