Equations Are Printed with
Characters Omitted, Clipped, or Substituted
The information in this document applies to:
MathType 6.x (Windows & Mac)
Microsoft Windows OS
When printing documents containing MathType equations, some equations may
contain the wrong characters, some characters may be clipped from the right side
of the equation, or characters may be omitted, most commonly parentheses.
The problem most likely is with the printer driver and may be corrected by
updating the printer driver or adjusting its settings. Print drivers
are the software program that your computer uses to control (or "drive") your printer.
application prints a document, the printer driver is used to create the
series of commands your computer sends to your printer which tell the printer
how to render (draw or print) your document. If your equations appear correctly
on your screen, the graphic files must be correct, otherwise your video driver
(used by your computer to control your monitor display) would not be able to
display the equation correctly either.
This notice provides general suggestions for resolving printing problems.
Unfortunately, since printer drivers vary widely between manufacturers,
and even among printer models and driver versions for the same
manufacturer, we can only provide suggestions that apply to all printer
drivers, making this notice generic, but universally applicable.
Check for a newer (or older) printer driver
Your first step should be to determine which model of printer you
have and then go to your printer manufacturer's website and see if
a newer driver for it that runs under your operating system. Many
common printer manufacturers are listed below:
If the driver that you have is older than the one currently available,
download the newer driver and install it per the instructions given at the printer
manufacturers website. Once you have installed the newer driver, try printing the document
again. Unlike most other kinds of devices, you do not need to remove your old
printer driver to install a new one. In fact, having multiple drivers
installed provides more options when you do experience printing
problems. If the manufacturer provides multiple drivers, you may need
to try more than one to find a driver that fixes the problem you are
If you already have the latest printer driver installed, you can
drivers, which you may be able to find on the manufacturer's website,
but you will more likely have to install off of the CD-ROM that came
with your printer or possibly on your Windows or Macintosh OS CD-ROM. Sometimes new bugs are introduced in
Every installed printer driver will have a different printer name,
even though they may be associated with the same printer.
If you are using a PostScript printer and none of the drivers
provided by the manufacturer, Microsoft or Apple corrects your printing
problems, you may want to try the generic PostScript printer that
Adobe offers on their website, which should work with any PostScript
printer and may resolve your printing problem.
Accessing Printer Driver Properties
Under Windows XP, you can typically access
your printer driver options by choosing Start>Settings>Printers,
right-clicking on your printer, and choosing Properties. Under Windows
Vista and 7, you can access your printer driver options by choosing
Start>Control Panels>Printers, right-clicking on your printer and
choosing properties. With Windows 8.1 and 10, press and release the
Windows logo key on the keyboard, type printer,
wait until Devices and Printers appears, and click
it (or press Enter).
Under macOS X look in System Preferences for Printers & Scanners.
Enable the "Download TrueType fonts" or "Use Soft Fonts" option
Many printers have fonts installed on them. The default on such
printers is to use their own (local) fonts when you print a document. Such
printers usually have an option to send all the fonts used in your
document along with your document. This option
causes your printer to download the fonts needed to print the document
instead of using its own. The standard way that a document is printed
is that your computer sends the contents of your document and tells
the printer what fonts are used, but does not actually send the fonts
themselves unless the printer requests them. Less expensive printers
do not have memory of their own and do not have any fonts of their own
and will not have such an option available in their driver.
Enable the "Print TrueType as Graphic", "Send Fonts as Bitmap", "Raster on
host", or "Image page as graphic" option
Nearly all printer drivers
support an option to have your computer convert your entire document
or just each character in it as a high resolution bitmap, and send it
to your printer as an image. This option is typically named "Print TrueType as graphic",
"Send Fonts as Bitmap", "Raster on host", or "Image page as graphic". It
may be named something else but the effect of selecting this option is
to have your computer, not the printer,
determine what the final output should look like. This
option will correct the problem if the equation appears correctly on
your screen, because the same method is used to generate the image of
your document. If you cannot find this feature in your printer
driver, contact the printer driver manufacturer and they can provide
you with instructions to activate this option if it is provided.
Note: Having your computer, rather than your printer,
generate the final printed output fixes most printing problems, but it will
increase your printing time by approximately 20%, which is why we
recommend trying different drivers first. If you do not print out a
lot of documents containing MathType equations, we suggest turning
this option back off after successfully printing your document.