| TechNote #131:
Copy and paste or drag and drop from MathType to Promethean ActivInspire
produces blank placeholders
The information in this document applies to:
- Promethean ActivInspire version 1.4
Equations inserted by drag and drop or copy and paste from an
open MathType window into the ActivInspire flipchart may on occasion result in empty
ActivInspire uses MathML data to create bitmap images that are then placed
into the ActivInspire flipchart. There is an issue with some MathML translators
that affect moving equations into ActivInspire that occasionally result in empty
We have created a set of translators that replace some that
were installed with MathType version 6.6. They have been modified such that they
resolve this problem. Follow the instructions below to download and install
- Exit MathType
- Note: The MathType Server may still be running. Look to
the System tray (Lower right) and locate the blue Sigma.
Right click it and choose exit.
- Click this link to
download the zip file to your
- Expand the Zip archive to reveal the translator files.
- Copy all of the new translator files to C:\Program
When prompted, replace the existing files of the same names.
- Proceed with your work as normal.
Please let us know if this did not resolve the problem by
writing us at firstname.lastname@example.org.