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TechNote #133.2011: Last modified: 01/26/2018

MathType Toolbar/Menu has disappeared from Microsoft Word 2011

These steps do not apply to Office 2016/365 (i.e., Office 15/16) for Mac!

The information in this document applies to:

  • MathType 6.7h (Mac)
  • Microsoft Office 2011 (Mac)

This is a continuation of TSN133...

If you have not first read and followed the steps in that article, please go to TSN133 and go through the process described there.

Solution for Word 2011 for Mac:

If your version of Word is 15.xx or 16.xx, do not proceed! These steps will not work.

  1. Launch Microsoft Word.
  2. If the MathType menu is present in Word, but not the MathType toolbar, click to expand the View menu. In Toolbars, click to place a checkmark beside MathType. If that works, you can skip the remaining steps. If that doesn't work, read on...
  3. In the resulting window, under Templates and Add-ins, the following items should be present and have a checkmark next to each:
    • MathType
  4. If the items from step 3 are present and checked, click OK. If they're present but not checked, click to place a checkmark in the box, then click OK. The MathType toolbar and menu should now be present in Word.
    Add-ins dialog from Word 2011
  5. If the items from step 3 are not present, that's OK. Please try this:
    1. Click the Add button. This will open a window titled Choose a File.
    2. In the window, navigate to this folder:
           Applications:MathType 6:Office Support
    3. You will see the following items in the folder:
    4. Select one of them at a time, and click Open. This will bring it into the Templates and Add-ins box. You will then need to click Add one more time to bring in the other add-in (either MathType or
    5. Once you have both of them listed under Templates and Add-ins, the boxes on the left side should have a checkmark inside, but if they don't, click to place a checkmark there.
    6. Click OK.
    7. This will restore the MathType toolbar & menu Word. Sometimes it takes a few seconds to load them in. Let us know if this helps.

If you have meticulously worked through this process and the MathType tab is still not on the ribbon in Word 2011, please write and let us know you've gone through the steps here, and you still don't have a MathType toolbar or menu in Word. Please let us know what versions of macOS, Word, and MathType you're using, as well as your MathType product key.

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