| TechNote #136:
"MathType Preferences Problem" when inserting equations into Microsoft Word
The information in this document applies to:
- MathType 6.6 and later (Windows)
- Windows 7 and later
- Microsoft Word 2007 and later
Inserting an equation into Microsoft Word fails with "MathType
Preferences Problem" error messages:
error message prompts the next one:
Resulting from a variety of causes (in connection to Microsoft's User Account
Control), MathType becomes configured to run in "XP Compatibility mode" which
prompts such error messages.
Disable Windows XP compatibility mode. If Windows XP compatibility mode is
required, the UAC notification settings must be set to 'Never notify'.
To disable compatibility mode:
Navigate to the MathType application
directory. The location is dependent on whether you have a 32 or
64-bit operating system as indicated in the System Properties
(press Start and right-click on 'Computer'):
For 32-bit Windows - Press Start and type
"%programfiles%\MathType" into the Search
field (without quotes) and press enter.
For 64-bit Windows - Press
Start and type "%programfiles(x86)%\MathType"
into the Search field (without quotes) and press
Right-click MathType.exe (or the blue Sigma) and select
Click the Compatibility tab.
Uncheck 'Run this program in compatibility mode...' and
To disable the UAC notifications:
Open the User Accounts
tool in the Control Panel.
Click the link to 'Change User Account Control
Slide the vertical scroll bar to 'Never
Notify' and press OK.
Reboot is required.