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You can find answers to most of your questions by consulting the MathFlow User Documentation installed on your computer (go to: Start/MathFlow/MathFlow Documentation).

MathFlow Premium Support includes additional resources designed to assist you with any problems you may be having and to help you get the most from your MathFlow products.

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Your Customer ID is in the license file named dessci.lic located in the <custom>/lib/MathFlow directory on your computer, and also included in the email sent with your MathFlow license file.

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