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TechNote #137: Last modified: 05/03/2017

"An error occurred starting MathType's Commands for Word. Please re-install MathType." error message in Microsoft Word.


The information in this document applies to:
 

  • MathType 6.x (Windows)
  • Windows XP and later
  • Microsoft Word 2002 and later

 


Issue:

The following error message is displayed when starting Microsoft Word: "An error occurred starting MathType's Commands for Word. Please re-install MathType."

This issue is also accompanied with not being able to paste within a document and/or print.

MathType Commands error

 


Reason:

Microsoft Word will often disable add-ins following an unexpected shut down of Word. "MathType Commands for Word" is the MathType add-in for Word which loads automatically when Word launches. If the add-in is disabled, the error message is displayed.

Note: If the steps below don't provide a solution, please see TechNote #167 for another cause of this error.


Solution:

Office 2010 and later:

  1. Click the File tab, click Options.
  2. In the navigation pane on the left, click Add-Ins.
  3. In the bottom of the right pane is a section labeled Manage. Select Disabled Items from the drop-down list and click Go.
  4. If any of the following items are listed, select them and click Enable.
    • MathType Commands 6 for Word 20XX.dotm
    • WordCmds.dot
  5. Restart Word.

Office 2007:

  1. Click the Microsoft Office Button, click Word Options, and then click Add-ins.
  2. In the navigation pane on the left, click Add-Ins.
  3. In the bottom of the right pane is a section labeled Manage. Select Disabled Items from the drop-down list and click Go.
  4. If any of the following items are listed, select them and click Enable.
    • MathType Commands 6 for Word.dotm
    • WordCmds.dot
  5. Restart Word.

Office 2002-2003:

  1. On the Help menu, click About Microsoft Word, and then click Disabled Items.
  2. If any of the following items are listed, select them and click Enable.
    • MathType Commands 6 for Word.dot
    • WordCmds.dot
  3. Restart Word.

Note: Enabling the MathType add-in is often followed by: "The document "Filename" caused a serious error the last time it was opened. Would you like to continue opening it?". Click Yes to finish enabling the add-in.


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